The Effective Multicultural Communication with Indonesian program provides the participants with the development of key knowledge and intercultural communication skills to work in a culturally complex environment. This essential knowledge will help the participants to navigate into business and social settings when doing business in Indonesia.
After completing this program, participants will be able to:
Turn data and insights into actionable recommendations
Distill numbers into clear, digestible, meaningful messages
Use design principles to highlight key takeaways and accelerate decision-making
Deliver powerful, high impact business presentations that audiences remember and act on
Simplify complex information and messages so that audiences get, and remember your key messages
Assessment of own personal work style, preferences & business approaches
Mapping of cultural mindset of business behavior of Indonesian
Top 10 Tips for Working Effectively with the Indonesian
Important business incidents in Indonesia
Introductions and greetings
Protocol, etiquette and “dos & don’ts”
Entertaining, hosting and guesting, giving gifts
Roles of men and women
Important language phrases and usage in business & social situations
Land of contrasts. Understanding Indonesian economic, regional, political and social diversity.
Indonesian culture and the emerging values of ‘new’ Indonesian.
Corruption in Indonesia and the legacy of the recent past.
Indonesian views of the world and Indonesia’s relationship with other countries.
Indonesian models of leadership and management, and how they differ from the West.
Indonesian attitudes to time, deadlines and schedules and how to work with them.
Boss/subordinate, client/colleague relationships
Exploring the concepts of multicultural team leadership
Managing diverse teams and partnerships
Virtual communication across cultures
Dealing with status: managing and navigating hierarchy
Information control and exchange; sharing ideas and showing feelings
Attending and running meetings; what to expect; who should lead?
Colleague engagement & presentations (direct – indirect communication)
Gaining trust/results: building relationships
Colleague relations/engagement - differing cultural perceptions
Assertiveness & accountability (influence of hierarchy/equality based cultures)
Business planning (concepts of time; sense of urgency, multi-focus)s
Negotiating/responsibility/initiative in group vs individual-oriented cultures
Decision making (rules/procedures – situational; ‘multiple truths’)