6 Keys Steps for An Effective Organizational Change Management (OCM)
Agus Setiawan

PhD Graduate and result-oriented Director with 25 years experience with involvement in all levels of Business Strategy, Sales and Marketing, Managing Project and Product Development. Aside of managing a company, he is also the best corporate trainer and public speaker in seminar and conference.

6 Keys Steps for An Effective Organizational Change Management (OCM)

Change is an essential component of all businesses; it is how they grow and evolve to become more successful. When a business makes changes to achieve a desired future state, leaders must ensure that their employees are not left behind. Thus, implementing change management effectively can help businesses achieve their goals and objectives.

In this article, we will discuss further about what organizational change management is and why it is important for business!

What is Organizational Change Management?

Organizational change management (OCM) is a framework for managing the impact of new business processes, organizational structure changes, and cultural changes within a business. Organizational change management is the process of leveraging change to achieve a successful outcome, and it typically consists of three major phases: preparation, implementation, and follow-through.

Organizational change management is designed to reduce potential negative fallout of any general, structural changes in a business. Specifically, it focuses on both the micro and the macro levels. Whether requiring workers to learn new skills, reallocating responsibilities and priorities or investing in new tools or software, organizational change management process involves a top-down approach to managing change.

Why Is Change Management Important?

Changes always have an impact on the employees; therefore, it's critical to have their support. However, employees are generally reluctant to change because it creates insecurity and uncertainty.

IN FACT, organizational change management is highly needed in business. Why?

Organizational change management is critical to the successful adoption and implementation of change in the business. It enables employees to comprehend the shift, commit to it, and work efficiently during it. You can create a more open-minded and open-to-change workplace by helping employees better understand change.

Because it is a formal way of communicating with employees, organizational change management helps to ease tension and create a smooth process. It explains why change is taking place, how it will affect them, and how it will ultimately benefit them.

6 Key Steps for An Effective Organizational Change Management

1. Define the Change and Align It to Business Objectives

Define the changes needed to conduct a critical review in relation to the business's objectives. This is to ensure that the change will lead your business in the right direction, as well as to determine the value of the change, which will help you quantify the effort and resources you should devote.

2. Examine the Impacts and Those Affected

Examine the impact on each business unit, as well as how it spreads through the business to the individual. This data will begin to form a blueprint for where the most training and support is required to mitigate the effects.

3. Establish A Communication Strategy

A timeline for how the change will be communicated incrementally, key messages, and the communication channels and mediums you plan to use should all be included in the communication strategy.

4. Provide Training for Employees

It's critical that your employees understand that they will receive structured or informal training to teach the skills and knowledge needed to operate efficiently as the change is implemented.

5. Implement A Support Structure

It's critical to provide a support structure to help employees adjust emotionally and practically to the change, as well as develop the behaviors and technical skills needed to achieve desired business outcomes.

6. Measure the Process

A structure should be put in place to measure the changes' business impact and ensure that opportunities for continued reinforcement to build proficiency exist. You should also assess the effectiveness of your change management strategy and document any lessons learned.

Is your business going through a period of organizational change? Multimatics can assist in managing the change process to meet your business goals and minimize the associated impacts. Learn more about Organizational Change Management (OCM) and gain the best benefit of it with Multimatics!

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Organizational Change Management Guide. (2021, March 10). Maryville Online.
R. (2022, April 8). Six Steps to Effective Organizational Change Management. PulseLearning.

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