Influence is an essential part of leadership. The position of a leader in an organization and the power it gives are not enough to motivate or inspire people. A leader promotes or sells his or her ideas or the ideas of those that he or she represents. This is particularly important in today’s organizations, which have become less hierarchical and less dependent on individual heroes.
This Mastering Influence and Persuasion program is designed specifically to hone influencing and persuasion skills to better win over the people.
After completing this program, participants will be able to:
Understand the basics of communication
Understand the basics of influencing and persuasion
Use communication preference to improve your delivery of message
Apply techniques to build rapport and enhance relationship
Understand how influence and persuasion are applied in sales
Influence and persuasion
Manipulation vs. influence and persuasion
Establishing rapport to improve influence and persuasion
Introduction
The Communication Process
Internal map, internal state, behavior and response
Verbal clues
Eye movements
Phrases for use in each representation system
Introduction
Six steps to build rapport
Calibration
Introduction
Reframing
More linguistic tools
Introduction
Rank’s Intensify and Downplay Model
Monroe’s Motivated Sequence of Persuasion Steps
The Integrity Principle
Establishing a Basis for Persuasion in Sales
Persuasion during negotiations
Adopt the correct attitude
Know your ultimate conditions
AXA Tower 37th Floor
Jln. Prof. Dr. Satrio Kav.18
Setiabudi, Kuningan
South Jakarta, 12940
Indonesia
Phone: +6221 300 56 123
Fax: +6221 300 56 124
Instagram: @multimatics
Facebook: Multimatics_ID
LinkedIn: Multimatics ID